deed

Beyond the Destination:

Revolutionizing Last Mile Delivery

Deed Delivery customer tracking

Revamping the Driver App

Homepage

Old screens

Old driver app screenshots

Issues immediately noticed:

  • Status card looks like a button, However it's not clickable
  • Usage of color is too much and too distracting from the main content of each delivery card
  • Usage of colors in buttons "Optimize route & Begin route" is not used in a correct way
  • Text colors, font sizes, colors, everything seems out of balance, as if there is no clear hierarchy and guidance for the eye where to look then where to look.
  • Tab bar is not utilized, with the new requirements of things to add to this page, it's almost impossible to produce a clean design that is not crowdy.

Old screens

Old driver app dark mode

What was needed to be added along with fixing the previously mentioned issues

  • Car Model (Which car the driver is driving)
  • Different cards system: There are 3 types of deliveries: Pickup, Dropoff, Access point. So a system to differentiate between these cards is needed.
  • A way to see open task that are not assigned to any other drivers, driver can assign any of these open tasks
  • A way to add shipments manually to the list
  • A way to search shipments (this is different from searching shipments in the list) it's searching all the available shipments

The Challenge:

This was challenging because the look was already crowdy with so many components, in addition to that, new components and features were needed to be added which made the process of revamping the homepage very iterative and challenging

Old New
Before and after driver app homepage
Open tasks and shipment details
Add shipment, search, and create shipment
Search, symbols, and filtering
Route management - begin, pending, started
Profile settings old vs new and change car

Revamping the Receiver App

Homepage

Old screens

Old receiver app screenshots

Issues immediately noticed:

  • Status card looks like a button, However it's not clickable
  • Usage of color is too much and too distracting from the main elements
  • Some elements are not accessible
New receiver web tracking screens
Delivery states - succeed, failed, out for delivery, payment
Access points, transaction complete, delivery outcomes
Customer journey - out for delivery to on the way
Thank you